Cell Phone Reviews, News and Blog

Apple iPhone subscribers still tallying their lengthy first phone bills, take heart: AT&T understands your pain (and the potential for paper cuts and lower back injury).

The San Antonio-based carrier began sending text messages to iPhone users Wednesday, telling them that from now on they would receive pithy summary bills instead of detailed listings of every call, text message and bit of Internet of data. While customers can still view unabridged bills online or get them in paper form for $1.99, the Big Bill will no longer be the default option.

“Given the fact that some of our iPhone customers are going to be heavy data users - and we like that - we also don’t want them to be burdened by getting tons and tons of paper in the mail, figuratively,” AT&T spokesman Mark Siegel said.
The billing changes also will be true for all new AT&T wireless customers and existing ones who make account changes starting Sept. 28.

AT&T’s news comes about a week after blogs, message boards and video-sharing sites began filling with reports of consumers receiving iPhone bills dozens or even hundreds of pages long. AT&T says the billing changes have been in the works for months and are unrelated to the online chatter.

“We just decided to get going right away on the iPhone customers,” Siegel said. “It’s going to be in a decidedly thinner envelope.”

Source: statesman